User terms
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1. Introduction
These User Terms (the “User Terms”) govern your access to and use of the Dillien platform (the “Service”), provided by Dillien AS, a limited liability company registered in Norway (organization number 928 008 002) (“Dillien”). The User Terms apply to all users invited into the Service, whether by the entity that has an agreement with Dillien for use of the Service (the “Customer”) or by another entity, user, or third party.
By creating a user account and logging in, you accept and agree to comply with these User Terms. If you use the Service on behalf of an entity, you represent that you are authorized to do so, and your use will be attributed to that entity, in addition to your own responsibility under these User Terms.
2. Use of the Service
The Service is designed for multi-entity projects. You may be invited by a Customer or by another entity or user to participate.
Your access to the Service is conditional on your continued compliance with these User Terms, for as long as you maintain an active user account. Access to specific projects within the Service is determined by the Customer or entity administering them and may be granted or revoked by them at any time.
You must not use the Service in breach of these User Terms, in violation of applicable law or third-party rights, or contrary to its intended purpose. Actions constituting breach include (i) gaining or attempting to gain unauthorized access to any part of the Service, (ii) circumventing, disabling, or otherwise interfering with security features or access controls, (iii) reverse engineering, decompiling, disassembling, or attempting to derive the source code or underlying structure of the Service, (iv) using the Service to develop or offer a competing product or service, (v) interfering with or disrupting the integrity, performance, or availability of the Service, and (vi) using automated systems (such as bots or scrapers) without Dillien’s prior written consent.
Dillien may suspend or terminate your account or access in the event of any actual or suspected breach, without prior notice and without prejudice to other rights or remedies.
3. User Administration
You must have an active user account to access the Service. Users must be natural persons with unique login credentials. Each user is responsible for keeping credentials secure and confidential. Credentials must not be shared or reused across unauthorized systems.
One or more administrator users appointed by the Customer may manage access, including assigning roles and permissions. In multi-entity projects, which often involve distinct stakeholder groups such as sell-side and buy-side participants in transactions, once a Customer has granted access to another entity or stakeholder group, they may manage their own users within the limits of the permissions set in the Service.
4. Processing of Personal Data
The Customer that created the project is the controller of personal data processed within that project. Dillien acts as a processor on behalf of the Customer, and as a controller for your personal data in relation to your user account and use of the Service, as described in Dillien’s Privacy Policy.
If you download or otherwise process personal data outside the Service, you and any entity you represent assume controller responsibility for that processing and must ensure appropriate legal basis and safeguards.
5. Subcontractors and Third-Party Services
Dillien may use subcontractors to perform parts of the Service. Authorized subcontractors are bound by confidentiality and data protection obligations.
The Service may integrate third-party services or software. Your use of such third-party services must comply with their license terms. Dillien is not responsible for their performance or availability.
6. Project Data and Usage Data
All data, documents, reports, comments, tags, and other materials uploaded, submitted, or generated through the Service (“Project Data”) remain the property of their original owner, whether the Customer, another entity, a user, or a third party. Dillien does not acquire ownership of Project Data, except for the limited rights necessary to provide the Service.
For the avoidance of doubt, Project Data includes outputs generated using functionality made available through the Service, but excludes the underlying structures, templates, formats, workflows, and usage metrics provided or developed by Dillien, in which Dillien retains all rights.
Project Data used in the Service must be accurate, lawful, and used in accordance with applicable law (including data protection and intellectual property law) and third-party rights. Users may only upload, share, or generate Project Data where they have obtained all necessary rights and permissions to do so. Dillien does not review, verify, or take responsibility for Project Data or its use.
Dillien has no obligation to investigate or determine ownership of, or rights to, Project Data, and will rely on the permissions configured in the Service for all access to and handling of Project Data. Dillien will not override such permissions or provide Project Data to any party, including the Customer, that does not have the requisite permissions. If Dillien receives conflicting instructions regarding Project Data ownership, rights, or permissions, it will, without liability, decline to act unless required by law or until the conflict is resolved. Dillien is not liable for disputes regarding Project Data ownership, rights, or permissions.
Dillien may collect and use aggregated, anonymized information about the operation and use of the Service (“Usage Data”) to improve and support its products and services. Usage Data does not identify you, your entity, or any confidential information.
7. Intellectual Property
Dillien and its licensors retain all rights, title, and interest in and to the Service, including all software, source code, database structures, user interfaces, templates, formats, workflows, designs, and other intellectual property. This does not include Project Data, which remains the property of its original owner.
No rights or licenses are granted to you except the limited right to access and use the Service in accordance with these User Terms.
8. Warranties and Disclaimers
The Service is provided “as is” and “as available”. Dillien does not guarantee that the Service will be error-free, uninterrupted, or suitable for your particular purposes.
The Service may include automated features, such as AI-powered tools or templates. These outputs are not guaranteed to be complete or accurate and do not constitute legal, financial, or other professional advice. You are responsible for verifying outputs before relying on them.
9. Liability
Dillien has no liability toward you under these User Terms and, to the fullest extent permitted by law, shall not be liable to you for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of the Service.
The Customer remains Dillien’s sole contractual counterparty in relation to the Service, and your only remedy for any issues with the Service is to discontinue use and contact the Customer who granted you access.
10. Changes to the User Terms
Dillien may change these User Terms from time to time. The current version will always be available on Dillien's website. Continued use after changes have entered into effect constitutes acceptance of the updated User Terms.
11. Governing Law and Dispute Resolution
These User Terms are governed by Norwegian law, excluding its conflict-of-law principles. The parties shall seek to resolve disputes amicably, but if no resolution is reached, the dispute shall be subject to the exclusive jurisdiction of the Norwegian courts, with Oslo District Court as the agreed venue.